Returns & Exchanges
At YAYO, we want you to glow with confidence; if you are not completely satisfied with your beauty purchase, you can return your items within 30 days of delivery. Please ensure that all products remain in their original packaging and meet our hygiene safety standards for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the beauty products you wish to return.
Prepare the Package
Securely pack your items in their original boxes to prevent damage during transit and include the printed return authorization slip inside.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Wait for Processing
Once our quality control team inspects the items for hygiene compliance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing